How to be a better YOU!

Give people an obvious way out Take other people’s feelings into consideration and give them a way to escape a tight spot gracefully. They’ll really appreciate it even if they never say anything, however, if you corner them, they may resent it and you, forever. Praise...

New Customer Service Platform on Trial

Over the last couple of months, we’ve started to trial a new customer service platform that will radically change the way we deal with our customers. You may already have started to see the emails the system generates, and may even have benefited from using the new...

Cool Commercial

Cool Commercial Last financial year ended on a high for the GNS Commercial channel, achieving an astounding 59% growth in June over the previous year’s sales– the largest dollar increase vs the same month last year to date. In addition to the overall growth the...

Follow Finance

GNS, like other businesses in the discretionary retail sector, has operated through a very trying trading environment over the past 12 months. Our retailers have suffered from a lack of consumer confidence and increased competition, causing our 2014/15 sales to dip...

Mental Health & Wellbeing

Dealing with mental health issues can be a challenge at any time and dealing with these issues whilst at work can be even harder. You may have read that at least 20% of the population in Australia are suffering from mental health concerns or issues at any one time, so...

More Merchandising

It’s been a fast 6 months since I started at GNS, helping to build the key promotional activity for Mid-Year, Christmas and Back to School, as well as continuing to provide a good base across core business with the whole GNS team. There have been some changes within...

Fully Transparent Drop-Ship Now Active in NSW, QLD and VIC

A key aspect of the GNS value proposition is to remove costs from your business. Our drop-ship service is just one way we facilitate this for you, by minimising the amount of stock required ‘on hand’ whilst providing the fastest fulfilment to your customers...

Closing your Newsagency? Reclaim your levy Fund!

The Levy is a small charge (currently 0.5%) applied to your invoices when you order from GNS. Each customer’s Levy Fund (the total of your Levy charges) is capped at $6,500 – once your Levy Fund balance hits this limit, the charge is no longer applied. When you close...

GNS WA Warehouse Update

Over the past few months, we have been reviewing our Perth business with respect to our service capacity and processing efficiency. As a result, we have identified some real opportunities to deliver positive change and provide our Perth customers a solid foundation...

Revamped Retail

What’s in a name? Over the last few months, you may have noticed our sales team’s titles have changed. Previously known as “Area Managers”, their official new titles are “Business Development Managers” or “BDMs” for short. Easy to change a title without changing...