Introducing The GNS Help Centre Community Pages

By Paul Middleton, In the last Chain Mail newsletter, we announced that we were trialing a new customer service platform. We are happy to announce the trial has concluded and we are now using this every day within GNS to provide a more efficient service and quicker...

New Customer Service Platform on Trial

Over the last couple of months, we’ve started to trial a new customer service platform that will radically change the way we deal with our customers. You may already have started to see the emails the system generates, and may even have benefited from using the new...

Changes up ahead

GNS updates pricing labels as they expand their fulfilment and payment options Cost Effective Pricing Model GNS has always sought to offer our customers the most cost-effective access to our range. From the outset, we have encouraged customers to come and collect...