Response to feedback on order turnaround time

We’ve received a bit of feedback from customers in relation to recent delivery delays and out of stocks. We did have a period during which we were severely backlogged in NSW and Victoria, and a communication was released explaining the situation. It is true that...

Pick Up & Pay – everything you need to know

As previously advised, GNS will be transitioning to the new ‘Pick Up & Pay’ model from the 19th September, 2016 across all eastern states – Queensland, New South Wales and Victoria. We are committed to making sure our valued customers are fully...

NSW Cash & Carry Closure Announcement

Over the past few months, we at GNS have been constantly reviewing our business model with respect to our service capacity and processing efficiency around the Cash & Carry service. Mid last financial year, GNS successfully implemented a transition of service...

Using Our Network To Get The Message Through

By David Gifford, GNS’s marketing team sends several emails a week to our customers, informing our retail and commercial customers of upcoming and current promotions, service level updates and supplier price changes, to name a few. Busy and time-poor newsagents don’t...

Revamped Retail

What’s in a name? Over the last few months, you may have noticed our sales team’s titles have changed. Previously known as “Area Managers”, their official new titles are “Business Development Managers” or “BDMs” for short. Easy to change a title without changing...